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Over the last few weeks, we’ve been looking at how those who work in health care are at increased risk of workplace violence. In the next installment of our series, Part of the Job, we see that although hospitals in the Valley have preventive measures in place, some are finding that it’s not until an incident happens that a facility knows what more to improve. Community Regional Medical Center is in Downtown Fresno. The hospital sees patients from it’s own neighborhood, as well as those from all over the Central Valley. Nicole Ozburn is the hospital’s director of employee health and safety. She says that while incidents are common, not all of them are severe. “I get a ping just about every day,” Ozburn says. “But, sometimes it’s just verbal. So it’s not necessarily huge issues, but we want everybody to report everything because one of the things that we’re fighting a stigma of is that violence and health care is acceptable.” She says this attitude starts with training. Everyone at CRMC
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