Compliance/Privacy Officer information & Hotline
This hotline is intended to be used to report suspicious activity or conduct that may be in violation of Code of Conduct, violations of law, regulations or policies.
To contact Compliance Officer, Lynn Rumfelt, call 209-966-2000.
QIC Work Plan
For the QIC Work Plan, performance dashboards, CC Plan and other quality improvements visit the Quality Assurance page.
Mental Health Implementation Plan
MCBHRS Implementation Plan (PDF)
Mental Health Plan Beneficiary Handbook
Drug Medi-Cal Organized Delivery System (ODS) Beneficiary Handbook
Grievances, Appeals, State Hearing, & Patient Rights Advocate
If you have a problem with your Medi-Cal mental health services, we would like to help. You can file a Grievance, an Appeal, or a State Fair Hearing to help resolve your problem. If you have Medi-Cal benefits and you receive mental health services, you have the right to request an Appeal when your service provider conducts: 1) a reduction of services, 2) a denial of services, 3) a termination of services, or 4) does not make timely decisions.
Grievances and Appeals can be submitted by filling out a Grievance Appeal form(PDF) Forms can also be picked up in Mariposa at the Human Services Center or Quest Counseling, or at the North County HHSA Office in Coulterville. Completed forms can be dropped off at the Human Services Center or mailed to:
Mariposa County BHRS
P.O. Box 99
Mariposa, CA 95338
Interpreter Services: If you need interpreter services, please inform any staff member or call 1-800-549-6741.
Notice of Privacy Practices: This notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Patient Rights Advocate: To contact the Patient Rights Advocate, please call 209-966-2000, and ask for Lynn Rumfelt.
Treatment Authorization Request (TAR) Contact Info
Presumptive Transfer Notifications or for questions, contact:
Nicole Bone
209-742-0805
nbone@mariposacounty.org
CONTACT INFO FOR HOSPITAL PLACEMENTS:
- Hospital Liaison: 209-966-7000
- Medical Records: 209-742-0802
- Confidential Fax: 209-742-0996
Behavioral Health Board
Meetings are held once a month on the first Wednesday, 12:30 to 2pm
Location: HHSA Mariposa Conference Room, 5362 Lemee Lane, Mariposa CA 95338
Chair: Paul Brickett
For more information about the Behavioral Health Board (BHB) (PDF)
For information about the Behavioral Health Board (BHB) prior to July 2023 (PDF).
Language Assistance
ATTENTION: If you need language assistance, language services are available free of charge by calling 800-549-6741 (TTY 800-549-6741).
Non-Discrimination Policy and Language Access
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