MOUNTAIN COMMUNITIES — The California Department of Forestry and Fire Protection (CAL FIRE) Madera-Mariposa-Merced Unit (MMU) is reminding the public that in the event of an emergency, dialing 911 — not calling a local fire station — is the safest and most effective action.

Calling Stations May Delay Help

Fire Station No. 58

Local stations serve as important community fixtures, but they don’t dispatch emergency crews or monitor calls around the clock. CAL FIRE warns that calling the station directly may seriously delay help from reaching you when and where you need it.

Battalion Chief, Mike Houk emphasized the dangers of delay when residents call fire stations directly:

“When seconds count, calling 911 is the fastest and most reliable way to get emergency assistance,” said Chief Houk.

He continues, “Trained dispatchers can immediately send the appropriate resources to your location and provide life-saving instructions over the phone while help is on the way.”

Firefighters often leave stations to handle field operations, attend training, or respond to emergency services, which can leave the station unstaffed. On the other hand, when residents dial 911, professional dispatchers answer the call and mobilize resources quickly and efficiently.

CAL FIRE is also asking families to take proactive steps to prepare:

• Teach all household members, including children, how and when to call 911.
• Ensure that home address numbers are visible to assist first responders in locating your residence.

For non-emergency questions or services, residents may still contact their local fire stations or administrative offices during regular business hours.

For more information, contact CAL FIRE Public Information Officer Jaime Williams at (209) 966-3622.