Starlink is down: Satellite internet customers report outage as company responds

Starlink is down: Satellite internet customers report outage as company responds
By: Mashable Posted On: July 24, 2025 View: 14

On the afternoon of Thursday, July 24, Starlink customers reported trouble accessing the satellite internet service, and the company acknowledged a network outage.

At 4:05 p.m. ET, the Starlink X account stated, "Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we'll share an update once this issue is resolved."

The website Down Detector recorded a spike in Starlink user error reports beginning around 3 p.m., with error reports peaking around 3:30 p.m. As of this writing, the number of reports had dropped, but they were still significantly higher than the hours prior to the incident.

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A message on the Starlink website said the company was investigating the problem. It's not yet clear how widespread the outage is. However, Starlink operates the world's largest satellite constellation, with more than 6,700 satellites in use serving millions of customers around the world, the company says. Thus, a Starlink network outage could have a wide-ranging global impact for customers who depend on Starlink to access the web.

Starlink is a satellite internet company capable of bringing high-speed internet to communities and locations that don't normally have access to the web. Starlink is owned by Musk's SpaceX aerospace company.

This is a developing story, and we'll provide updates if new information becomes available...

Topics Elon Musk

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