Non-Discrimination Notice

Discrimination is against the law. Mariposa County Behavioral Health and Recovery Services follows State and Federal civil rights laws. Mariposa County Behavioral Health and Recovery Services does not unlawfully discriminate, exclude people, or treat them differently because of sex, race, color, religion, ancestry, national origin, ethnic group identification, religion, political affiliation, age, mental disability, physical disability, medical condition, genetic information, marital status, domestic partnership, gender, gender expression, gender identity, or sexual orientation.

Mariposa County Behavioral Health and Recovery Services provides:

• Free aids and services to people with disabilities to help them communicate better, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, braille, audio or accessible electronic formats)
• Free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Mariposa County Behavioral Health and Recovery Services between 8:00 am to 5:00 pm by calling 1-800-549-6741. Or, if you cannot hear or speak well, please call 1-800-549-6741.  Upon request, this document can be made available to you in braille, large print, audio, or accessible electronic formats.

If you need these services, email Rhonda Cole, Civil Rights Coordinator.

How to File a Grievance

If you believe that Mariposa County Behavioral Health and Recovery Services has failed to provide these services or unlawfully discriminated in another way on the basis of sex, race, color, religion, ancestry, national origin, ethnic group identification, age, mental disability, physical disability, medical condition, genetic information, marital status, gender, gender identity, or sexual orientation, you can file a grievance with Sheila Baker. You can file a grievance by phone, in writing, in person, or electronically:

• By phone: Contact Sheila Baker 8:00 am to 5:00 pm by calling 1-209-966-2000. Or, if you cannot hear or speak well, please call 1-800-549-6741.
• In writing: Fill out a complaint form or write a letter and send it to:

Sheila Baker
P.O. Box 99
Mariposa CA 95338

• In person: Visit your doctor’s office or Mariposa County Behavioral Health and Recovery Services and say you want to file a grievance.
• Electronically: Visit Mariposa County Behavioral Health and Recovery Services website at mariposacounty.org.

Office of Civil Rights – California Department of Health Care Services

You can also file a civil rights complaint with the California Department of Health Care Services, Office of Civil Rights by phone, in writing, or electronically:

• By phone: Call 916-440-7370. If you cannot speak or hear well, please call 711 (California State Relay).
• In writing: Fill out a complaint form or send a letter to:

Department of Health Care Services Office of Civil Rights
P.O. Box 997413 , MS 0009 
Sacramento, CA 95899-7413

Complaint forms are available at: https://www.dhcs.ca.gov/discrimination-grievance-procedures

Office of Civil Rights – U.S. Department of Health and Human Services

 If you believe you have been discriminated against on the basis of race, color, national origin, age, disability, religion or sex, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights by mail, email or fax:

• By phone: Call 1-800-368-1019. If you cannot speak or hear well, please call

TTY/TDD 1-800-537-7697.

• In writing: Fill out a complaint form or send a letter to:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building 
Washington, D.C. 20201

 For more information about your rights, and how to file a complaint, visit the CDSS site.

Language Access

ATTENTION: If you need language assistance, language services are available free of charge by calling 800-549-6741 (TTY 800-549-6741).

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